Privacy Policy (GDPR)

In relation to GDPR, we have updated our privacy policy to ensure even better processing of your data

Health Again Ltd. collects personal information in different situations. Therefore, we also treat all personal information in a confidential and secure manner very carefully. In this policy, you can read more about guidance on how we treat personal information we collect when you use our site, use our services, or query them, or wish to contact us on our website, social media, or email.

The following public authority shall exercise control over the activity related to the collection, processing and provision of personal data:

Personal Data Protection Commission (CPDP)

Address: 1431 Sofia, Acad. Ivan Evstratiev Geshov ”15

Tel: + 359 2 915 35 18

Fax: + 359 2 915 35 25

E-mail mail:


The web page that sent you to us;

IP address;

Date and duration of access;

User query;

The amount of data transferred;

Information about the browser and operating system you use;

Cookies – you can find more information about them HERE;

This information is used solely to improve our offers and does not allow us to draw conclusions about your personality.

We collect, store and process your information to process a request for services or advice, and for advertising purposes. These include, for example, your name, email address, address, telephone number, and any information you provide on our system when you request us or to process your request.

Personal information is collected if you voluntarily provide it to us in the context of your order, when opening a client account, or when registering for our newsletter. When you sign up for our newsletter, your email address will be used for your own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

Your rights regarding the personal information you share with us

Right of Confirmation

You have the right to receive confirmation from us that we are processing personal data relating to you.

Right of access

You have the right to obtain from us information about your personal data and a copy of this information. We can also provide you with access to the following information:

the purposes of processing;

the categories of relevant personal data;

the recipients or categories of recipients to whom your personal data have been or will be disclosed, in particular recipients in third countries or international organizations;

where possible, the estimated period for which we will store personal data or, if not possible, the criteria used to determine that period;

the right to ask us to correct or delete personal data or restrict processing;

the right to lodge a complaint with the supervisory authority

Collection, processing and use of personal data

You can visit our site without providing information about yourself. We only store access data without personal information, such as:

Right to correct and update data

You have the right to request from us without undue delay the correction of inaccurate or incomplete personal data relating to you.

  • You object to the processing under Article 21 (1) of GDPR and there are no overriding legitimate grounds for processing or you object to the processing under Article 21 (2) of GDPR.
  • Your personal information has been illegally processed.
  • Your personal data must be deleted in order to comply with a legal obligation in Union law or the Member State to which the controller reports.
  • Your personal data has been collected in connection with the provision of information society services as referred to in Article 8 (1) of the GDPR.

If one of the reasons above applies and you would like to request the deletion of personal data stored by us, you may contact us at any time.

Right to restrict processing

You may ask us to restrict your processing of your personal data when:

  • You dispute the accuracy of the information we hold about you.
  • Processing is illegal, but you do not want to delete personal data, but only to restrict their use.
  • We do not need your personal data that we have received for the purposes of processing, but you want to keep it and limit their processing.
  • Objections to the processing of your personal data by us under Article 21 (1) of the GDPR, pending verification that we have a legitimate reason to do so.

Data portability right

You have the right to request from us the personal data you have provided us in a structured, commonly used and machine-readable format. You have the right to pass this data on to another administrator, provided that the processing is based on consent under Article 6 (1) (a) of GDPR or Article 9 (2) (a) of GDPR or on a contract pursuant to Article 6 (2) 1 (b) of GDPR and processing is carried out in an automated manner insofar as processing is not necessary for the performance of a task carried out in the public interest or in the exercise of our public authority.

In addition, when exercising your right to data portability under Article 20 (1) of GDPR, you have the right to provide personal data directly from one controller to another, where technically feasible and where this does not affect the rights and freedoms of others. .

Right to object

You have the right to object at any time to the processing of your personal data by us.

In the event of objection, we suspend the processing of personal data, unless we can demonstrate convincingly the legitimacy of the processing.

Right to refuse data protection consent

You have the right to withdraw your consent to the processing of your personal data at any time.

Exercise your rights and contact us

You have the right to access any personal information you have provided to us or that we hold for you. You also have the right to withdraw consent or request that your personal data be corrected, supplemented, restricted, anonymized or deleted, and that you request clarification regarding the processing. In certain cases, your request may be denied on the basis of a legal exception, such as when the disclosure of information will disclose personal information to another person or when there is a legal prohibition against disclosing such information.

To do this, send an email with the heading “Responsible Personal Data” to and indicate what actions you would like to take with your personal data.

The processing or deletion of the data itself will take place after we make sure that you own the email address to which the data relates.